
p!ng is just getting started

The traditional coffee drive-thru hasn’t changed in 70 years. It’s slow, stressful, and ripe for disruption.
In our latest podcast episode, Rob and I get into why the green coffee giant pulled back from the drive-thru, simplifying the menu in the drive thru and closing down express and to-go only locations. Most coffee chains deal with labor shortages and metric baristas on drive-thru speed. We’re dealing with using robotics to deliver the best customer service and experience possible.
The TL;DR:
The 30% Bail Rate: Why 1 out of 3 people see a drive thru line and just... drive away. That’s billions in lost revenue we’re capturing.
The Reaction Moat: Nobody films their Dunkin’ handoff. Everyone films their first p!ng experience.
Speed is a Feature: How we deliver a 5-star drink in seconds, not minutes.
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